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    Retail Management Study Set 1
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    Exam 13: Operations Management: Operational Dimensions
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    The Cross-Training of Employees Is Particularly Beneficial When a Retailer
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The Cross-Training of Employees Is Particularly Beneficial When a Retailer

Question 1

Question 1

Multiple Choice

The cross-training of employees is particularly beneficial when a retailer _____.


A) must deal with highly seasonal sales trends
B) is open for short hours
C) is open for long hours
D) has loyal part-time workers

Correct Answer:

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