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A Bricks-And-Mortar Retailer Questions Whether It Should Also Sell Goods

Question 8

Multiple Choice

A bricks-and-mortar retailer questions whether it should also sell goods through the Web as part of a dual distribution channel strategy.What step is involved in the retailer's direct marketing strategy?


A) order fulfillment
B) customer contact
C) customer response
D) business definition

Correct Answer:

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