Question 1

This week, the attending physicians for a large urban primary care facility have set the goal for the implementation of the new technology system to coincide with the opening of the cardiology wing. The unit is scheduled to admit patients in six months; however, a needs assessment must first be completed. Which of the following statements accurately defines the purpose of the needs assessment?

Accepted Answer

A) The needs assessment identifies the organization's information needs. 
B) The needs assessment can be completed during the opening of the new wing. 
C) The needs assessment is not necessary with new construction. 
D) Plans for the construction are unrelated to the needs assessment.

Question 2

The members of a steering committee should be carefully selected. Which committee would be most effective?

Accepted Answer

A) A four-member committee consisting entirely of high-level executive board members 
B) A five-member committee consisting of one upper-level management representative from each department 
C) A 15-member committee consisting of multidisciplinary representatives from each unit/department 
D) A 12-member committee consisting of staff nurse representatives from each unit

Question 3

The information system life cycle can be divided into main phases that cover the life span of information systems. Which of the following phases of the life cycle apply to the organization's information system?

Accepted Answer

A) Needs assessment 
B) Purchasing phase 
C) System selection 
D) Upgrading phase 
E) Internal review

Question 4

The selection and implementation of an information system occurs through a well-defined process known as which of the following?

Accepted Answer

A) Request for proposal 
B) Decision making 
C) Strategic planning 
D) Life cycle

Question 5

A thorough understanding of how information is currently collected and processed is the starting point in performing a needs assessment. This is also known as which of the following?

Accepted Answer

A) Assessing internal environment 
B) Assessing external environment 
C) Planning for the change process 
D) Implementing the new system

Question 6

When evaluating a request for proposal (RFP) for the installation of a wireless system, the health care facility would be most impressed with which of the following?

Accepted Answer

A) The proposal is a standard request sent to a number of institutions. 
B) The proposal was received a week before the deadline date. 
C) A proposal that includes precise answers to specific steering committee questions 
D) A proposal that appears to meet most of the "must" requirements 
E) A proposal that is written clearly, precisely, and professionally

Question 7

Once the decision has been made as to which vendor's system to purchase, which department of the organization completes the final negotiations?

Accepted Answer

A) Information technology 
B) Chief operating officer 
C) Selection committee 
D) Legal department

Question 8

Which of the following answers best represents the use of a Gantt chart?

Accepted Answer

A) A Gantt chart is a horizontal bar chart used to illustrate the start and finish dates of the elements of a project. 
B) A Gantt chart is useful in the creation of a RFP. 
C) A Gantt chart controls the strategic planning process. 
D) A Gantt chart is an essential document presented to all stakeholders.

Question 9

How long did Melanson, Lindeman, and Jarolim (2007) note that it would take from the time that a committee is formed until a health care information system selection is finalized?

Accepted Answer

A) 14 months 
B) Two years 
C) Six months 
D) Three years

Question 10

Techno-H has been selected for as the vendor focused on the technology update for Tall Trees Hospital. Now that the vendor has been chosen, the staff have discovered a number of additional upgrades that they would like added to the contract. Which of the following statements would be considered reasonable requests?

Accepted Answer

A) Increased technological support during implementation phase 
B) Workshops led by vendor during off shifts 
C) Provide user friendly help manuals 
D) Vendor representative demonstrates live system. 
E) Request price reduction after contract has been negotiated.

Question 11

Which of the following questions is not appropriate for a committee to ask when the vendors submit the response to a request for proposal (RFP)?

Accepted Answer

A) Was the response submitted by the deadline date? 
B) Were the vendor representatives responsive and knowledgeable? 
C) Will the vendor select the hardware and software needs of the organization? 
D) Does the proposal address the requirements outlined in the RFP, or does it appear to be a standard bid?

Question 12

Which of the following statements most accurately describes the difference between down time and response time?

Accepted Answer

A) Response time is the period of time when an information system is not operational and available for use whereas down time is the amount of time between a user action and the response from the information system. 
B) Response time is the moment information is gleaned from the computer whereas down time is the period when the system is off. 
C) Response time is the amount of time between a user action and the response from the information system whereas downtime refers to the period of time when an information system is not operational and available for use. 
D) Response time occurs when the software is downloaded whereas down time refers to the period of time it takes for the software to activate.

Question 13

Once the strategic plan has been developed which identifies the organization's technology goals and needs, the selection and implementation of an information system occurs through a well-defined process known as the ________________________.

Accepted Answer

The answer of Once the strategic plan has been developed...

Question 14

Which of the following phases is the first step of the information system life cycle?

Accepted Answer

A) Implementation 
B) Needs assessment 
C) System selection 
D) Maintenance

Question 15

Which of the following suggests that a vendor is reliable?

Accepted Answer

A) The vendor is willing to provide customized services for the institution at a reasonable negotiable fee. 
B) The vendor is knowledgeable about the system and provides additional information without prompting. 
C) The vendor provides a contact list of previous customers, but none are willing to be interviewed. 
D) The vendor addresses all requirements for the system and quickly provides answers for questions.

Question 16

The information system life cycle can be divided into four phases that cover the life span of information systems. Which of the following answers best describes the end of the relationship?

Accepted Answer

A) There is no end to the life cycle. 
B) The life cycle ends with implementation. 
C) The life cycle ends with evaluation. 
D) The life cycle ends with assessment.

Exam 8: Selecting a Healthcare Information System