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    Essentials of Business Communication Study Set 1
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    Exam 8: Persuasive and Sales Messages
  5. Question
    Effective Persuasive Claim Letters
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Effective Persuasive Claim Letters

Question 58

Question 58

Multiple Choice

Effective persuasive claim letters


A) vent the writer's anger and frustration.
B) present a logical case with clear facts.
C) help the reader by showing who is to blame for the problem.
D) display strong emotion.

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