True/False
When writing a direct reply letter to a customer, refer only to the product the customer asked about. Mentioning other products would be considered rude and presumptuous.
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q4: Writing letters of appreciation to customers who
Q5: Jessica is following the three-part plan to
Q6: Experts agree that it is essential to
Q7: You can improve your direct reply letters
Q10: When explaining compliance in the body of
Q11: Which of the following is the most
Q12: When a customer must write to identify
Q13: For which of the following situations should
Q14: If we may be of further assistance
Q28: Goodwill messages should be short, selfless, specific,