Multiple Choice
The level of interaction necessary between a customer and service provider in order to complete a service is called
A) tangibility.
B) client-based relationships.
C) customer contact.
D) consumer interaction.
E) heterogeneity.
Correct Answer:
Verified
Correct Answer:
Verified
Q30: Many services have aspects that consumers may
Q37: Use the following to answer the questions.<br>The
Q38: Clean,sharp looking employees with appropriate uniforms help
Q44: Which of the following is not a
Q45: Use the following to answer the questions.<br>The
Q76: Which of the following service characteristics results
Q83: Brittany recently moved to a new city
Q89: Distribution for nonprofit organizations is<br>A) unimportant because
Q128: Which of the following issues is least
Q185: If a nonsmoker dines in a restaurant