The Nurse Manager Is Coping with a Staff Member Who

Multiple Choice

The nurse manager is coping with a staff member who is very resistant to change. Which strategy would be beneficial for this nurse manager?

A) Maintain open communication with this staff member to establish trust.
B) Help the staff member focus on parts of the change rather than on the whole change at one time.
C) Take over all of the processes of the change.
D) Ignore any hidden agendas brought by this staff member.