The Staff of a Healthcare Organization Is Burned Out and Apathetic

Multiple Choice

The staff of a healthcare organization is burned out and apathetic, and the organization is stagnant. The newly employed leader is working to empower staff, improve the organization's vision, and alter the culture of accepting the status quo. According to Quinn, what is this leader trying to create?

A) Unfreezing
B) A "slow death"
C) A force-field analysis
D) A "deep change"