Multiple Choice
How did Bob Iger reshape Walt Disney?
A) He centralized decision making, which resulted in a more consistent experience for the consumer.
B) He eliminated a layer of management, which resulted in faster decision making.
C) He created a "customer service" department designed to solve consumer complaints.
D) He recognized that the span of control was too wide, and added a layer of management.
Correct Answer:
Verified
Correct Answer:
Verified
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