At TheBA TheB.A.R

Multiple Choice

At theB.A.R. & Grille restaurant, Bob and Amanda noticed conflicts between the cooks and the waitstaff. Both sides were acting as if they were the most important to the success of the restaurant. The cooks noted that "without us, we wouldn't have customers," while the waitstaff touted it's excellent service as the reason for success. This is an example of ________.

A) subunit orientation
B) integrating mechanisms that are too complex
C) the downside of vertical differentiation
D) integrating mechanisms that are too simple