Multiple Choice
A large retail store has a high level of organizational inertia. Managers and employees are highly resistant to change. Which of the following is most likely to encourage organizational learning and improve the quality of decision making?
A) Adopting a mechanistic structure
B) Replacing the top-management team
C) Listening to dissenters
D) Experimenting with new ideas
Correct Answer:
Verified
Correct Answer:
Verified
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