Which of the Following Statements About Managing Conflict Is

Multiple Choice

Which of the following statements about managing conflict is ?

A) Structured communication approaches are useful for dealing with conflicts caused by miscommunication.
B) Negotiations using problem solving approaches are useful for conflicts about task issues.
C) When the conflict is about emotional issues, an outside mediator is often needed.
D) All group conflicts can be successfully resolved.
E) All of the above are true.