Question 1

Transactive memory and mental models are one and the same.

Accepted Answer

A) True 
 B)False

Question 2

Role problems such as conflict and ambiguity can result in:

Accepted Answer

A) Higher levels of stress. 
B) Decreased satisfaction. 
C) Decreased morale. 
D) All of the above. 
E) None of the above.

Question 3

Task support increases group cohesion and helps motivate team members.

Accepted Answer

A) True 
 B)False

Question 4

__________ is knowledge about how to operate as a team to complete a task.

Accepted Answer

A) Transactive memory. 
B) Team mental model. 
C) Team adaptation. 
D) Role ambiguity. 
E) None of the above.

Question 5

As multi-tasking is more prevalent in virtual teams, a way to address this problem is to:

Accepted Answer

A) Use a facilitative process that encourages members to actively contribute. 
B) Design short and focused agendas. 
C) Evoking members on a regular basis during the meeting. 
D) Prior to the meeting, discuss objective with members. 
E) All of the above.True/False

Question 6

Explain social loafing and how to reduce it.

Accepted Answer

The answer of Explain social loafing and how to reduce...

Question 7

Teams with higher collective ___________ have higher levels of motivation to perform, greater staying power when they encounter setbacks, and improved performance.

Accepted Answer

A) potency. 
B)  efficacy. 
C) intelligence. 
D) rewards.
Eleadership.

Question 8

The "sucker effect" occurs when people feel they are not valued by the team.

Accepted Answer

A) True 
 B)False

Question 9

The most important factor for developing group cohesion is:

Accepted Answer

A) A strong performance norm. 
B) Good communication. 
C) Having group members with diverse backgrounds. 
D) Having group members with different levels of organizational status. 
E) Incentives that reward good individual performance.

Question 10

Social loafing can be reduced in a group by:

Accepted Answer

A) Making each individual's performance observable. 
B) Making the task more challenging. 
C) Making sure that the task requires coordinated effort. 
D) All of the above reduce social loafing. 
E) None of the above reduce social loafing.

Question 11

To identify role problems, a team should:

Accepted Answer

A)  Make explicit the important roles in the group. 
B)  Require everyone hold multiple roles. 
C)  Make roles as unclear as possible. 
D)  Emphasize individual over group goals. 
E)  Assign roles to individual members.

Question 12

Which of the following is NOT a type of team meeting role?

Accepted Answer

A) Recorder. 
B) Timekeeper. 
C) Facilitator. 
D) Scribe. 
E) Critic.

Exam 4: Understanding the Basic Team Processes

Transactive memory and mental models are one and the same.

Role problems such as conflict and ambiguity can result in:

Task support increases group cohesion and helps motivate team members.

__________ is knowledge about how to operate as a team to complete a task.

As multi-tasking is more prevalent in virtual teams, a way to address this problem is to:

Explain social loafing and how to reduce it.

Teams with higher collective ___________ have higher levels of motivation to perform, greater staying power when they encounter setbacks, and improved performance.

The "sucker effect" occurs when people feel they are not valued by the team.

The most important factor for developing group cohesion is:

Social loafing can be reduced in a group by:

To identify role problems, a team should:

Which of the following is NOT a type of team meeting role?