Multiple Choice
An example of a service high in credence attribute is _____________.
A) Extreme sports
B) vacation
C) spa
D) musical performance
E) surgery
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q13: Everything else being equal, when customers are
Q16: Customers that have no relevant prior experience
Q18: A dental hygienist confirming needs and setting
Q22: The service operations system does not include
Q25: The key concepts in the pre-purchase stage
Q26: Tangible characteristics that customers can evaluate prior
Q28: Which of the following is NOT a
Q33: To develop effective marketing strategies, marketers must
Q39: A service encounter is a period of
Q40: Evidence management is a somewhat disorganized approach