A Nurse Manager Is Delegating a New, Complex Task to the Unit

Multiple Choice

A nurse manager is delegating a new, complex task to the unit secretary. Which strategies should the manager use?

A) Begin the instruction with a statement such as "It would be good if you could help me with this project."
B) Make eye contact with the secretary when explaining the task.
C) Talk to the secretary in person rather than by telephone or in e-mail.
D) Introduce the generalities of the task with a promise that details such as a time line will follow shortly.
E) Discuss the importance of the task to the organization.