Internal Resources, Such as the Legal Department, Training Department, Information

Multiple Choice

Internal resources, such as the legal department, training department, information technology, tend to be under-utilized, leading to a death spiral, when:

A) managers may choose whether to purchase the service internally or externally
B) the internal pricing system seeks to recover sunk costs
C) managers may decide to reduce the quantity of services used
D) the internal pricing system utilizes full costs
E) all of the above