Question 1

Teamwork implies that all members of a team are contributing to an overall objective though they should not go so far as to subordinate personal prominence.

Accepted Answer

A) True 
 B)False

Question 2

Group behavior research suggests that cooperation in some situations,such as when the task is complicated and requires sharing of information,promotes productivity.

Accepted Answer

A) True 
 B)False

Question 3

OD techniques are aimed at avoiding "win-lose" situations while emphasizing "win-win" aspects of the situation.

Accepted Answer

A) True 
 B)False

Question 4

Unlike other OD intervention techniques,there is hard evidence of positive results from intergroup team building meetings.

Accepted Answer

A) True 
 B)False

Question 5

Near the conclusion of the intergroup team building meeting,the groups develop an action plan for solving problems and assigning responsibilities for the action plan.

Accepted Answer

A) True 
 B)False

Question 6

Contrast the differences and similarities between team development and intergroup team building

Accepted Answer

The answer of Contrast the differences and similarities between team...

Question 7

In intergroup team development terminology,an interface is any point at which contact between individuals is essential to achieving a result.

Accepted Answer

A) True 
 B)False

Question 8

Although some behavioral scientists suggest that there is one best style to resolve conflict,most suggest an examination of styles,so that the most appropriate style for a given situation can be applied.

Accepted Answer

A) True 
 B)False

Question 9

OD techniques for dealing with intergroup problems include _____.

Accepted Answer

A) third-party consultation 
B) organization mirror 
C) intergroup team building 
D) all of the above 
E) none of the above

Question 10

Collaboration and integration between interdependent groups will more likely _____.

Accepted Answer

A) cause increased conflict 
B) decrease suboptimization 
C) create better group leaders 
D) lead to situations of win-loose behavior 
E) answers a and d

Question 11

Interpersonal conflicts may result from conflicting functions,objectives,career aspirations,or personalities.These conflicts stay at the personal level and do not become elevated to the intergroup or departmental level.

Accepted Answer

A) True 
 B)False

Question 12

Confrontation refers to the process in which the parties directly engage each other and focus on the conflict between them.

Accepted Answer

A) True 
 B)False

Question 13

Common sources of group conflict are _____.

Accepted Answer

A) role conflict and role ambiguity 
B) upper management communications 
C) competition and perceived power imbalances 
D) all of the above 
E) answers a and c

Question 14

Most intergroup team building meetings usually begin with _____.

Accepted Answer

A) the groups listing their job descriptions 
B) each group drawing the organization chart as they see it 
C) each group listing how they see themselves,how they think the other group sees them,and how they see the other group 
D) teams diagnosing their interface problems and the development of action plans and follow-up activities 
E) answers a and b

Question 15

Describe an organization situation when competition is more appropriate than cooperation and another situation when cooperation is more appropriate than competition.

Accepted Answer

The answer of Describe an organization situation when competition is...

Question 16

A technique designed to give work units feedback on how other elements of the organization view them is _____.

Accepted Answer

A) survey feedback 
B) organization mirror 
C) process feedback 
D) Transactional Analysis 
E) role analysis technique

Question 17

The manager's ability to deal with conflict between work-teams becomes increasingly important because _____.

Accepted Answer

A) conflict exists in every situation 
B) typical organizations cannot handle conflict 
C) a large amount of the manager's time is spent in resolving conflict 
D) conflict is unproductive 
E) departmental boundaries must be maintained

Question 18

Research into the results of competition and cooperation among groups _____.

Accepted Answer

A) shows that competition increases productivity for the company,especially when monetary incentives are offered 
B) shows that the additional pressure of competition produces more attention to the task 
C) shows that cooperation in the long run produces higher profits than does competition 
D) is mixed 
E) answers a and b

Question 19

Conflict that occurs between the Air Force and the Army over who should provide tactical air support is an example of _____.

Accepted Answer

A) structural imbalance 
B) dominating behavior 
C) perceived power imbalance between groups 
D) healthy suboptimization 
E) intergroup competition

Question 20

What is it called when the goals of operating divisions promote a division's self interest at the expense of the larger organization?

Accepted Answer

A) intergroup conflict 
B) intergroup competition 
C) role ambiguity 
D) intergroup development 
E) suboptimization

Exam 11: Intergroup Development

Teamwork implies that all members of a team are contributing to an overall objective though they should not go so far as to subordinate personal prominence.

Group behavior research suggests that cooperation in some situations,such as when the task is complicated and requires sharing of information,promotes productivity.

OD techniques are aimed at avoiding "win-lose" situations while emphasizing "win-win" aspects of the situation.

Unlike other OD intervention techniques,there is hard evidence of positive results from intergroup team building meetings.

Near the conclusion of the intergroup team building meeting,the groups develop an action plan for solving problems and assigning responsibilities for the action plan.

Contrast the differences and similarities between team development and intergroup team building

In intergroup team development terminology,an interface is any point at which contact between individuals is essential to achieving a result.

Although some behavioral scientists suggest that there is one best style to resolve conflict,most suggest an examination of styles,so that the most appropriate style for a given situation can be applied.

OD techniques for dealing with intergroup problems include _____.

Collaboration and integration between interdependent groups will more likely _____.

Interpersonal conflicts may result from conflicting functions,objectives,career aspirations,or personalities.These conflicts stay at the personal level and do not become elevated to the intergroup or departmental level.

Confrontation refers to the process in which the parties directly engage each other and focus on the conflict between them.

Common sources of group conflict are _____.

Most intergroup team building meetings usually begin with _____.

Describe an organization situation when competition is more appropriate than cooperation and another situation when cooperation is more appropriate than competition.

A technique designed to give work units feedback on how other elements of the organization view them is _____.

The manager's ability to deal with conflict between work-teams becomes increasingly important because _____.

Research into the results of competition and cooperation among groups _____.

Conflict that occurs between the Air Force and the Army over who should provide tactical air support is an example of _____.

What is it called when the goals of operating divisions promote a division's self interest at the expense of the larger organization?