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    Basic Marketing Study Set 1
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    Exam 4: Focusing Marketing Strategy With Segmentation and Positioning
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    A Firm Is Most Likely to Rely on Customer Relationship
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A Firm Is Most Likely to Rely on Customer Relationship

Question 158

Question 158

True/False

A firm is most likely to rely on customer relationship management (CRM) approaches when it does not have a database of information on individual customers.

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