Question 1

The process that brings businesses into greater contact with the rest of the world and gives our daily lives an increasingly international orientation is known as

Accepted Answer

A)   globalization.
B)   convergence.
C)   global unity.
D)   economic unification. A

Question 2

Jackson needs information about a grant submission that one of his colleagues has been awarded in the past. He approaches the colleague and asks her about the kinds of things the committee is looking for. Jackson is using which tactic?

Accepted Answer

A)   direct questioning
B)   overt questioning
C)   perception checking
D)   third-party questioning D

Question 3

__________ refers to a social group that may be joined together by factors such as shared history, shared identity, shared geography, or shared culture.

Accepted Answer

A)   Race
B)   Nationality
C)   Ethnicity
D)   Community C

Question 4

Sally was working on a team that was comprised of colleagues from a different cultural background who value time differently. Sally was consistently frustrated with the way the team worked together, lamenting that meetings often started late and went well beyond their scheduled end time. While her colleagues were focused on developing relationships across the team, Sally just wanted to get her work done and move onto the next task. What is Sally lacking in this scenario?

Accepted Answer

A)   self-awareness
B)   global view
C)   cultural competence
D)   none of the above

Question 5

Socialization is part of a larger process known as assimilation.

Accepted Answer

A) True 
 B)False

Question 6

The act of excluding or denying people of products, rights, or services based on their race, ethnicity, religion, sexual orientation, gender, age, or disability is known as

Accepted Answer

A)   defamation.
B)   discrimination.
C)   denying.
D)   excluding.

Question 7

Issues such as religion and gender differences influence each of our worldviews.

Accepted Answer

A) True 
 B)False

Question 8

Alice works for a hospital in an ethnically diverse neighborhood. To ensure everyone receives competent health care, the hospital places multilingual instructions and warning signs all around the complex. These practices are known as

Accepted Answer

A)   interpretation systems.
B)   language barriers.
C)   translation services.
D)   cultural competence.

Question 9

Every organization has its own organizational culture.

Accepted Answer

A) True 
 B)False

Question 10

The categorization of people based on physical characteristics such as skin color, dimensions of the human face, and hair is

Accepted Answer

A)   ethnicity.
B)   race.
C)   creed.
D)   culture.

Question 11

Men tend to tag questions on to the end of their statements for the purpose of more discussion.

Accepted Answer

A) True 
 B)False

Question 12

Biological groupings are part of

Accepted Answer

A)   ethnic classifications.
B)   race classifications.
C)   physical classifications.
D)   social classifications.

Question 13

Men are more likely to communicate to establish relationships by using rapport talk.

Accepted Answer

A) True 
 B)False

Question 14

Knowing and understanding the organizational culture is necessary to be able to step back and reflect on your own communication.

Accepted Answer

A) True 
 B)False

Question 15

Explain and give examples of worldview.

Accepted Answer

The answer of Explain and give examples of worldview....

Question 16

Jenny is new to the law firm and is confused about some of the company's organizational culture. She asks several of her coworkers to clarify if her perceptions and understanding are correct. Jenny is engaging in

Accepted Answer

A)   reinforcing.
B)   fact checking.
C)   cultural competence.
D)   perception checking.

Question 17

The period of time in which people starting a new job adjust and "settle in" is called the

Accepted Answer

A)   probationary period.
B)   workplace networking.
C)   the socialization process.
D)   the assimilation process.

Question 18

In the United States, people from various regions use different words when referring to Coca-Cola, such as soda, pop, soda pop, for example. These word choices refer to the __________ of a region.

Accepted Answer

A)   dialect
B)   syntax
C)   accent
D)   language

Question 19

The activity of professors passing out syllabi on the first day of class or college graduations is known as

Accepted Answer

A)   organizational norms.
B)   institutional routines.
C)   cultural rituals.
D)   rites of passage.

Question 20

_________ are temporary embellishments or objects characteristic of a particular culture or institution.

Accepted Answer

A)   Emblems
B)   Artifacts
C)   Fixtures
D)   none of the above

Exam 5: Getting to Know Your Diverse Workplace

The process that brings businesses into greater contact with the rest of the world and gives our daily lives an increasingly international orientation is known as

Jackson needs information about a grant submission that one of his colleagues has been awarded in the past. He approaches the colleague and asks her about the kinds of things the committee is looking for. Jackson is using which tactic?

__________ refers to a social group that may be joined together by factors such as shared history, shared identity, shared geography, or shared culture.

Socialization is part of a larger process known as assimilation.

The act of excluding or denying people of products, rights, or services based on their race, ethnicity, religion, sexual orientation, gender, age, or disability is known as

Issues such as religion and gender differences influence each of our worldviews.

Alice works for a hospital in an ethnically diverse neighborhood. To ensure everyone receives competent health care, the hospital places multilingual instructions and warning signs all around the complex. These practices are known as

Every organization has its own organizational culture.

The categorization of people based on physical characteristics such as skin color, dimensions of the human face, and hair is

Men tend to tag questions on to the end of their statements for the purpose of more discussion.

Biological groupings are part of

Men are more likely to communicate to establish relationships by using rapport talk.

Knowing and understanding the organizational culture is necessary to be able to step back and reflect on your own communication.

Explain and give examples of worldview.

Jenny is new to the law firm and is confused about some of the company's organizational culture. She asks several of her coworkers to clarify if her perceptions and understanding are correct. Jenny is engaging in

The period of time in which people starting a new job adjust and "settle in" is called the

In the United States, people from various regions use different words when referring to Coca-Cola, such as soda, pop, soda pop, for example. These word choices refer to the __________ of a region.

The activity of professors passing out syllabi on the first day of class or college graduations is known as

_________ are temporary embellishments or objects characteristic of a particular culture or institution.