Which of the Following Statements About Letter Reports Is True

Multiple Choice

Which of the following statements about letter reports is true?

A) Letter reports should avoid headings.
B) Indirect-order letter reports open with the main point or recommendation.
C) Indirect-order letter reports tend not to use a subject line.
D) Direct-order letter reports generally avoid using personal pronouns.
E) Direct-order letter reports are generally longer than indirect-order letter reports.