Which of the Following Should Communicators Avoid When Delivering Bad-News

Multiple Choice

Which of the following should communicators avoid when delivering bad-news messages?

A) bearing responsibility for one's own role in causing bad news
B) committing to transparency and honesty in delivering bad news
C) viewing delivery of bad news opportunistically
D) sympathizing with the recipients of bad news
E) telling the truth even when it is not popular or politically correct