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    Exam 10: Crafting the Service Environment
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    Of the Following, Which Is NOT an Ambient Condition That
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Of the Following, Which Is NOT an Ambient Condition That

Question 1

Question 1

Multiple Choice

Of the following, which is NOT an ambient condition that irritates shoppers according to Alain d'Astous?


A) Store is too small
B) Store is not clean
C) Too hot inside the store or the shopping center
D) Music inside the store is too loud
E) Bad smell in the store

Correct Answer:

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