The Nurse Manager Teaches a Group of Graduate Nurses How

Multiple Choice

The nurse manager teaches a group of graduate nurses how to respond to angry colleagues effectively.Which statement,if made by a graduate nurse indicates a need for further instruction?

A) "It is important to consider your colleague's point of view."
B) "Anger may be caused by frustration or fear of loss of control."
C) "I should avoid interactions with angry colleagues."
D) "I may feel uncomfortable when dealing with an angry colleague."