Mitch Miller Wants to Use His Optical Drive to Play

Multiple Choice

Mitch Miller wants to use his optical drive to play a Moody Blues CD. When he inserts the disk and closes the drive tray, the drive turns, but he does not hear any music. What type of problem would a technician say this is?

A) The technician would say that it is a hardware problem.
B) The technician would say that it is a software problem.
C) The technician would say that it is an error of the user.
D) The technician would not be able to draw a conclusion from the description given.