Question 1

Groups are generally more creative than individuals.

Accepted Answer

A) True 
 B)False

Question 2

Conflict within a group is unnatural and is always counterproductive.

Accepted Answer

A) True 
 B)False

Question 3

If social climbing doesn't increase the status of those doing it, they often may become marginal participants.

Accepted Answer

A) True 
 B)False

Question 4

In response to Brian's suggestion, Virginia says, "I agree with Brian's suggestion about how we should proceed. Thanks for keeping us on track, Brian." Virginia made which type of contribution?

Accepted Answer

A)  task 
B)  procedural 
C) climate 
D)  egocentric 
E)  dynamic

Question 5

Which of the following is (are) characteristic(s) of disruptive conflict in groups and teams?

Accepted Answer

A)  personal attacks on another member 
B)  focus on issues of self-interest 
C)  open climate 
D)  win-win approach 
E) a and b

Question 6

Beacon Pharmaceutical is launching a new migraine medication. In order to figure how to make the product more successful, Beacon Pharmaceutical has created a team of scientists and doctors, as well as product design, advertising, and marketing personnel. This is known as a __________.

Accepted Answer

A)  product innovator team 
B) project team 
C)  marketing team 
D)  decision team 
E)  research team

Question 7

__________ power is influence based on personal charisma and personality.

Accepted Answer

The answer of __________ power is influence based on personal...

Question 8

Potential advantages of group discussion over individual work include ALL EXCEPT which of the following?

Accepted Answer

A)  greater creativity 
B)  greater commitment to decisions made 
C)  greater resources on which to draw 
D)  greater thoroughness 
E) all of the above are potential advantages of groups

Question 9

Three or more people who interact over time, depend on one another, and follow shared rules of conduct to reach a common goal are known as a __________.

Accepted Answer

A) group 
B)  special group 
C)  team 
D)  focus group 
E)  quality circle

Question 10

In brainstorming, it's more important to generate high quality ideas rather than just a large number of ideas.

Accepted Answer

A) True 
 B)False

Question 11

Marnie was used to getting her way. She had a way with people and could charm almost anyone into going along with her. Not only was she pleasant and vivacious, she had a reputation of being trustworthy that appealed to those around her. This enabled her to rely strongly on __________.

Accepted Answer

A)  coercive power 
B)  legitimate power 
C)  expert power 
D) referent power 
E)  group power

Question 12

Leaders are born, not developed.

Accepted Answer

A) True 
 B)False

Question 13

Lucinda sighs, "I'm sick of talking about markets and products. I feel frustrated with the drudgery of this group." Lucinda's comment is which type of contribution?

Accepted Answer

A)  task 
B)  procedural 
C)  climate 
D) egocentric 
E)  dynamic

Question 14

Discuss the four types of communication that are involved in group interaction. Discuss how each type of communication either improves or hinders group activities.

Accepted Answer

The answer of Discuss the four types of communication that...

Question 15

JD, Mark, and Kevin are in the Spanish Club and have to work on a theme for the upcoming club parade. They decide to at first let their imaginations go wild and to withhold any criticism at even seemingly bizarre ideas. These three appear to be acting as a(n) __________.

Accepted Answer

A)  advisory group 
B)  facilitating group 
C)  agenda-setting group 
D)  focus group 
E) brainstorming group

Question 16

The degree of closeness among members is referred to as __________.

Accepted Answer

The answer of The degree of closeness among members is...

Question 17

__________ exists when members cease to think critically and independently about ideas generated in groups or teams.

Accepted Answer

The answer of __________ exists when members cease to think...

Question 18

__________ is the special kind of energy that enlarges the efforts, talents, and strengths of individual group members.

Accepted Answer

The answer of __________ is the special kind of energy...

Question 19

Sol wanted to impress his boss. He planned ahead, read-up on the topics that would be covered at the next conference meeting, and worked out a strategy with a co-worker so that he could talk more during the meeting. Sol's attempt at gaining more power is called __________.

Accepted Answer

A)  power over 
B)  power to 
C) social climbing 
D)  group think 
E)  none of the above

Question 20

Group norms __________.

Accepted Answer

A)  are established protocols 
B)  are guidelines that regulate how group members act 
C)  are established by the group leader 
D)  grow directly out of interactions within a group 
E) b and d

Exam 11: Communication in Groups and Teams

Groups are generally more creative than individuals.

Conflict within a group is unnatural and is always counterproductive.

If social climbing doesn't increase the status of those doing it, they often may become marginal participants.

In response to Brian's suggestion, Virginia says, "I agree with Brian's suggestion about how we should proceed. Thanks for keeping us on track, Brian." Virginia made which type of contribution?

Which of the following is (are) characteristic(s) of disruptive conflict in groups and teams?

Beacon Pharmaceutical is launching a new migraine medication. In order to figure how to make the product more successful, Beacon Pharmaceutical has created a team of scientists and doctors, as well as product design, advertising, and marketing personnel. This is known as a __________.

__________ power is influence based on personal charisma and personality.

Potential advantages of group discussion over individual work include ALL EXCEPT which of the following?

Three or more people who interact over time, depend on one another, and follow shared rules of conduct to reach a common goal are known as a __________.

In brainstorming, it's more important to generate high quality ideas rather than just a large number of ideas.

Marnie was used to getting her way. She had a way with people and could charm almost anyone into going along with her. Not only was she pleasant and vivacious, she had a reputation of being trustworthy that appealed to those around her. This enabled her to rely strongly on __________.

Leaders are born, not developed.

Lucinda sighs, "I'm sick of talking about markets and products. I feel frustrated with the drudgery of this group." Lucinda's comment is which type of contribution?

Discuss the four types of communication that are involved in group interaction. Discuss how each type of communication either improves or hinders group activities.

JD, Mark, and Kevin are in the Spanish Club and have to work on a theme for the upcoming club parade. They decide to at first let their imaginations go wild and to withhold any criticism at even seemingly bizarre ideas. These three appear to be acting as a(n) __________.

The degree of closeness among members is referred to as __________.

__________ exists when members cease to think critically and independently about ideas generated in groups or teams.

__________ is the special kind of energy that enlarges the efforts, talents, and strengths of individual group members.

Sol wanted to impress his boss. He planned ahead, read-up on the topics that would be covered at the next conference meeting, and worked out a strategy with a co-worker so that he could talk more during the meeting. Sol's attempt at gaining more power is called __________.

Group norms __________.