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    Business
  3. Study Set
    Consumer Behavior Building Marketing Strategy
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    Exam 18: Post-Purchase Processes, Customer Satisfaction, and Customer Commitment
  5. Question
    Marketing Efforts Focused on a Firm's Current Customers Are Generally
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Marketing Efforts Focused on a Firm's Current Customers Are Generally

Question 14

Question 14

Multiple Choice

Marketing efforts focused on a firm's current customers are generally termed _____.


A) relationship marketing
B) internal marketing
C) personal marketing
D) formal marketing
E) acquisition marketing

Correct Answer:

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