Multiple Choice
If a consumer has a low-performance expectation for a product and after use performance is perceived as worse than expected, this consumer will be:
A) non-satisfied.
B) satisfied.
C) dissatisfied.
D) unsatisfied.
Correct Answer:
Verified
Correct Answer:
Verified
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Q23: What is relationship marketing and which are
Q24: By law, firms are responsible for harm
Q25: Which of the following is not one
Q26: Doubt about the wisdom of a purchase
Q28: If a consumer has a high-performance expectation
Q29: Non-satisfaction is:<br>A) the opposite of satisfaction.<br>B) the
Q30: Performance dimensions include:<br>A) instrumental performance.<br>B) symbolic performance.<br>C)
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