Gerard Is a Sales Executive for an Office Supply Start-Up,and

Multiple Choice

Gerard is a sales executive for an office supply start-up,and his job includes giving frequent demonstrations to prospective clients and business professionals.When a prospective client representative finds fault with the company's printer,Gerard should use this situation as a chance to _____.

A) show positive feedback received from other clients for the printer
B) extend the presentation and answer questions
C) determine if the prospect has the ability to pay for the machine
D) propose alternative purchases