Question 1

EC can take several forms depending on the degree of digitization of the following three dimensions:

Accepted Answer

A) the product or service sold,the process,and the delivery method. 
B) the business process,the collaboration,and the transaction. 
C) the payment method,the delivery method,and the production method. 
D) the marketing channel,the agent,and the collaboration method.

Question 2

An EC model in which all of the participants are either businesses or other organizations is ________ e-commerce.

Accepted Answer

The answer of An EC model in which all of...

Question 3

What is a corporate or government network that uses Internet tools,such as Web browsers,and Internet protocols?

Accepted Answer

A) social network 
B) extranet 
C) intranet 
D) e-market

Question 4

Benefits of EC to organizations include each of the following except:

Accepted Answer

A) cost reduction 
B) information security 
C) supply chain improvements 
D) efficient procurement

Question 5

The digital enterprise shifts the focus from managing individual information resources such as devices,applications,and data to ________ that define the business and ultimately deliver value to customers and end users.

Accepted Answer

A) developing models 
B) orchestrating the services and workflows 
C) organizing supply chains 
D) transforming revenue models

Question 6

According to the ________ revenue model,companies receive commissions for referring customers to others' EC Web sites.

Accepted Answer

A) advertising fees 
B) subscription fees 
C) affiliate fees 
D) transaction fees

Question 7

________ refers to a broad range of business activities that includes not just the buying and selling of goods and services,but also servicing customers,collaborating with business partners,and conducting electronic transactions within an organization.

Accepted Answer

The answer of ________ refers to a broad range of...

Question 8

All of the following are non-technological limitations of EC except:

Accepted Answer

A) Software development tools are still evolving. 
B) Lack of trust in EC and in unknown sellers hinders buying. 
C) People do not yet sufficiently trust paperless,faceless transactions. 
D) Online fraud is increasing.

Question 9

When RetroMedia Inc.purchases Godiva chocolates as gifts for its employees and has Godiva mail them directly to the recipient,RetroMedia is engaged in B2B2C.

Accepted Answer

A) True 
 B)False

Question 10

According to the Business Environment and Performance Impact Model,________ provide support to organizations' activities and to actual performance,countering business pressures.

Accepted Answer

A) EC and IT 
B) missions and strategies 
C) core competencies and critical response activities 
D) markets and government

Question 11

In effect,in a social network there are online and offline communities of people with similar interests.

Accepted Answer

A) True 
 B)False

Question 12

The ways in which EC is done include:

Accepted Answer

A) the Internet and extranets. 
B) the Internet and private networks. 
C) the Internet,extranets,and private networks. 
D) the Internet,intranets,extranets,and via cell phones.

Question 13

A ________ is a series of activities that a company performs to achieve its goals,such as making a profit,at various stages of the production process.

Accepted Answer

A) marketing strategy 
B) business model 
C) value chain 
D) business plan

Question 14

Affiliate marketing is an EC business model of word-of-mouth marketing in which customers promote a product or service to friends or other people.

Accepted Answer

A) True 
 B)False

Question 15

Many companies employ a(n)________,which is a gateway for customers,employees,and partners to reach corporate information and to communicate with the company.

Accepted Answer

A) corporate portal 
B) intranet 
C) extranet 
D) social network

Question 16

Electronic commerce (EC)is the process of buying,selling,transferring,or exchanging
products,services,and/or information via the Internet only.

Accepted Answer

A) True 
 B)False

Question 17

Define revenue model and identify four major revenue models.

Accepted Answer

The answer of Define revenue model and identify four major...

Question 18

________ is the process of buying,selling,or exchanging products,services,or information via computer networks.

Accepted Answer

The answer of ________ is the process of buying,selling,or exchanging...

Question 19

Intrabusiness EC is usually performed over intranets and/or ________.

Accepted Answer

A) corporate portals 
B) mobile networks 
C) exchanges 
D) P2P networks

Question 20

________ are systems where only routine transaction processing and information flow take place between two or more organizations using a standard protocol,such as electronic data interchange (EDI).

Accepted Answer

A) E-CRM 
B) Interorganizational information systems 
C) Intrabusiness EC 
D) B2B

Exam 1: Overview of Electronic Commerce

EC can take several forms depending on the degree of digitization of the following three dimensions:

An EC model in which all of the participants are either businesses or other organizations is ________ e-commerce.

What is a corporate or government network that uses Internet tools,such as Web browsers,and Internet protocols?

Benefits of EC to organizations include each of the following except:

The digital enterprise shifts the focus from managing individual information resources such as devices,applications,and data to ________ that define the business and ultimately deliver value to customers and end users.

According to the ________ revenue model,companies receive commissions for referring customers to others' EC Web sites.

________ refers to a broad range of business activities that includes not just the buying and selling of goods and services,but also servicing customers,collaborating with business partners,and conducting electronic transactions within an organization.

All of the following are non-technological limitations of EC except:

When RetroMedia Inc.purchases Godiva chocolates as gifts for its employees and has Godiva mail them directly to the recipient,RetroMedia is engaged in B2B2C.

According to the Business Environment and Performance Impact Model,________ provide support to organizations' activities and to actual performance,countering business pressures.

In effect,in a social network there are online and offline communities of people with similar interests.

The ways in which EC is done include:

A ________ is a series of activities that a company performs to achieve its goals,such as making a profit,at various stages of the production process.

Affiliate marketing is an EC business model of word-of-mouth marketing in which customers promote a product or service to friends or other people.

Many companies employ a(n) ________,which is a gateway for customers,employees,and partners to reach corporate information and to communicate with the company.

Electronic commerce (EC)is the process of buying,selling,transferring,or exchanging products,services,and/or information via the Internet only.

Define revenue model and identify four major revenue models.

________ is the process of buying,selling,or exchanging products,services,or information via computer networks.

Intrabusiness EC is usually performed over intranets and/or ________.

________ are systems where only routine transaction processing and information flow take place between two or more organizations using a standard protocol,such as electronic data interchange (EDI) .