Multiple Choice
Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system. 
-Which of the following is the typical operating characteristic for average time a unit spends waiting for service?
A) W
B) Wq
C) L
D) Lq
Correct Answer:
Verified
Correct Answer:
Verified
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