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The Customer Service Desk at Joe's Discount Electronics Store Receives

Question 91

Essay

The customer service desk at Joe's Discount Electronics store receives 5 customers per hour on average. On average, each customer requires 10 minutes for service. The customer service desk is staffed by a single person. What is the average number of customers in the customer service area, if modeled as an M/M/1 queuing system?

Correct Answer:

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W = 1 / (μ − λ) = 1 ...

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