Question 1

The four types of divisional structures are product, geographical, customer, and process.

Accepted Answer

A) True 
 B)False

Question 2

The lack of communications between functional departments in a functional structure often results in which of the following?

Accepted Answer

A)  A lack of coordination between the functional units. 
B)  A lack of expertise in solving technical problems. 
C)  No clear career path is available for employees. 
D)  A lack of training within the departments.

Question 3

Telecommuting is likely to become more popular in the future.

Accepted Answer

A) True 
 B)False

Question 4

__________ is the process of arranging people and resources to work together to accomplish goals.

Accepted Answer

The answer of __________ is the process of arranging people...

Question 5

Network strategies implemented through the use of information technologies create __________.

Accepted Answer

The answer of Network strategies implemented through the use of...

Question 6

__________ splits one job between two people.*

Accepted Answer

A)  Job design 
B)  Job enrichment 
C)  Job sharing 
D)  Teamwork

Question 7

__________ teams combine members from different departments to work on a common task.

Accepted Answer

The answer of __________ teams combine members from different departments...

Question 8

A matrix organization combines a functional structure and a division structure.

Accepted Answer

A) True 
 B)False

Question 9

Of the following, which may you learn from an organization chart?

Accepted Answer

A)  Division of work 
B)  Span of control 
C)  Major subunits 
D)  All of the above

Question 10

Good Bank Inc. has many branches. They are all managed by branch managers who have loans, investments, operations, and trust managers reporting directly to them. This is an example of a __________ structure.*

Accepted Answer

A)  dysfunctional 
B)  matrix 
C)  network 
D)  product

Question 11

A __________ organization would have a __________ span of control.*

Accepted Answer

A)  tall / wide 
B)  flat / narrow 
C)  flat / wide 
D)  narrow / wide

Question 12

A basic principal of management is that, "When delegating, authority should equal responsibility."

Accepted Answer

A) True 
 B)False

Question 13

__________ groups together jobs and activities that serve the same customers or clients.

Accepted Answer

The answer of __________ groups together jobs and activities that...

Question 14

Describe a division structure and the various substructures within it.

Accepted Answer

The answer of Describe a division structure and the various...

Question 15

The teams that make up the matrix structure are called __________ teams.

Accepted Answer

A)  matrix 
B)  cross-functional 
C)  sales 
D)  vertical

Question 16

Separating people to perform different tasks that aggregate into a unified whole is known as __________.

Accepted Answer

The answer of Separating people to perform different tasks that...

Question 17

The Society for Human Resource Management reported that after the economy suffered a round of massive layoffs, human resource professionals observed in their firms a decrease in workplace eavesdropping as well as a decrease in gossip and rumors about downsizing.

Accepted Answer

A) True 
 B)False

Question 18

What is a matrix structure? What are the two structures from which it is formed? What are the advantages and disadvantages of this type of structure?

Accepted Answer

The answer of What is a matrix structure? What are...

Question 19

Matrix structures offer all of the following advantages EXCEPT:

Accepted Answer

A)  that they are less costly than traditional structures. 
B)  a clear accountability for projects. 
C)  improved communication across functions. 
D)  problem-solving at the team-level.

Question 20

__________ is (are) essential to the performance of a virtual structure.

Accepted Answer

A)  Functional management 
B)  Cross-functional teams 
C)  Information technology 
D)  Large projects

Exam 8: Organization Structure and Design: Its All About Working Together

The four types of divisional structures are product, geographical, customer, and process.

The lack of communications between functional departments in a functional structure often results in which of the following?

Telecommuting is likely to become more popular in the future.

__________ is the process of arranging people and resources to work together to accomplish goals.

Network strategies implemented through the use of information technologies create __________.

__________ splits one job between two people.*

__________ teams combine members from different departments to work on a common task.

A matrix organization combines a functional structure and a division structure.

Of the following, which may you learn from an organization chart?

Good Bank Inc. has many branches. They are all managed by branch managers who have loans, investments, operations, and trust managers reporting directly to them. This is an example of a __________ structure.*

A organization would have a span of control.*

A basic principal of management is that, "When delegating, authority should equal responsibility."

__________ groups together jobs and activities that serve the same customers or clients.

Describe a division structure and the various substructures within it.

The teams that make up the matrix structure are called __________ teams.

Separating people to perform different tasks that aggregate into a unified whole is known as __________.

The Society for Human Resource Management reported that after the economy suffered a round of massive layoffs, human resource professionals observed in their firms a decrease in workplace eavesdropping as well as a decrease in gossip and rumors about downsizing.

What is a matrix structure? What are the two structures from which it is formed? What are the advantages and disadvantages of this type of structure?

Matrix structures offer all of the following advantages EXCEPT:

__________ is (are) essential to the performance of a virtual structure.