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    Excellence in Business Communication Study Set 3
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    Exam 9: Writing Negative Messages
  5. Question
    Use the ________ If You Must Deliver Bad News That
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Use the ________ If You Must Deliver Bad News That

Question 29

Question 29

Multiple Choice

Use the ________ if you must deliver bad news that will shock or surprise your audience.


A) indirect approach
B) discretionary approach
C) direct approach
D) introverted approach
E) persuasive approach

Correct Answer:

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