When It Comes to Apologizing for Corporate Mistakes,judges,juries,and Plaintiffs Tend

Multiple Choice

When it comes to apologizing for corporate mistakes,judges,juries,and plaintiffs tend to

A) react negatively when companies apologize.
B) dismiss such apologies as insincere.
C) be more forgiving of companies that apologize.
D) understand that companies should never admit guilt.
E) expect non-profit organizations to admit guilt,but not for-profit companies.