Multiple Choice
When rejecting a request because of company policy,you should
A) simply cite the policy as the reason for your decision.
B) be sure to include a copy of the policy with your rejection.
C) explain the policy so the audience can try to meet the requirements later.
D) say that violating the policy will get you into serious trouble.
E) admit that you think the policy is unfair,but you have to follow it anyway.
Correct Answer:

Verified
Correct Answer:
Verified
Q1: In a negative message,the explanation section should<br>A)distract
Q2: When a crisis hits,corporate communicators should<br>A)deflect blame
Q5: If you're using the direct approach to
Q6: Explaining negative news in the body of
Q7: As a member of an online social
Q8: One way to be tactful when giving
Q9: A crisis management plan should<br>A)define operational procedures
Q10: A well-written buffer can<br>A)trivialize the reader's concerns.<br>B)divert
Q11: Social media and other communication technologies have
Q51: List at least three guidelines that can