Multiple Choice
_____________ is NOT a way to reduce interfunctional conflict.
A) Having top management's commitment to ensure that the overarching objectives of all departments are integrated
B) Having cross-functional project teams for new service development
C) Having cross-functional service delivery teams
D) Having a charismatic leader
E) Appointing someone to integrate specific objective,activities and proceses between departments
Correct Answer:

Verified
Correct Answer:
Verified
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