Integrating Mobile Devices into the Service Delivery Infrastructure Can Be

Multiple Choice

Integrating mobile devices into the service delivery infrastructure can be used as a means to ____________ services, ____________ customers to opportunities or problems, and ____________ information in real time to ensure that it is continuously accurate and relevant.

A) Access; alert; update
B) Complement; alert; conceal
C) Access; attract; conceal
D) Access; guide; conceal
E) Complement; guide; conceal