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    Exam 1: New Perspectives on Marketing in the Service Economy
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    The Appearance of Buildings, Landscaping, Vehicles, and Uniforms Provide Tangible
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The Appearance of Buildings, Landscaping, Vehicles, and Uniforms Provide Tangible

Question 9

Question 9

True/False

The appearance of buildings, landscaping, vehicles, and uniforms provide tangible evidence of a firm's service quality.

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