Question 1

Which one of the following characteristics is not necessarily true about groups?

Accepted Answer

A)  Group members are interdependent. 
B)  Groups have two or more members. 
C)  Groups are determined by the organization chart. 
D)  Groups interact. 
E)  Groups have particular objectives.

Question 2

Tammy, Lisa, Bart, Madaline, and Roberto all work at Frink Electronics. Though they have not been working at the organization for terribly long, they recently went out for a drink after completing the first stage of a project. These five are in which stage of team development?

Accepted Answer

A)  forming 
B)  storming 
C)  norming 
D)  performing 
E)  adjourning

Question 3

The phenomenon of ________ describes situations in which group pressures for conformity deter the group from critically appraising unusual, minority, or unpopular views.

Accepted Answer

A)  social loafing 
B)  groupshift 
C)  groupthink 
D)  group polarization 
E)  satisficing

Question 4

High-status group members interrupt others more often than low-status members.

Accepted Answer

A) True 
 B)False

Question 5

High-status members of groups are often given less freedom to deviate from norms than are other group members.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following stages of a five-stage group-development model is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership?

Accepted Answer

A)  introduction 
B)  storming 
C)  forming 
D)  evolution 
E)  norming

Question 7

You are likely to select nominal group technique over brainstorming because ________.

Accepted Answer

A)  nominal group technique involves a great deal of face-to-face interaction 
B)  brainstorming encourages severe criticism to all ideas 
C)  research generally shows nominal groups outperform brainstorming groups 
D)  brainstorming decreases group cohesiveness 
E)  during brainstorming sessions, group members feel high pressure for conformity

Question 8

Your organization has recently started using group decision making. You are most likely to observe that ________.

Accepted Answer

A)  group decision making is slower than individual decision making 
B)  group decision making leads to decreased acceptance of the solution 
C)  groups generate less information and knowledge than individuals 
D)  group decisions are less creative than individual decisions 
E)  group decisions are more accurate than the judgments of the most accurate individual in the group

Question 9

The chief advantage of the nominal group technique is that it permits the group to meet formally but does not restrict independent thinking, as does the interacting group.

Accepted Answer

A) True 
 B)False

Question 10

If creativity is important, then individual decision making tends to be more effective than group decision making.

Accepted Answer

A) True 
 B)False

Question 11

Maya just got out of a meeting. She is extremely frustrated because nothing got done and now she has to deal with workplace drama. Sophia is threatening to quit because the group members severely criticized her idea without even giving her a chance to complete her point. The entire meeting turned into a conflict management session for Maya. Which of the following meeting techniques was most likely used by Maya?

Accepted Answer

A)  interacting group 
B)  brainstorming 
C)  nominal group 
D)  electronic meeting 
E)  video conferencing

Question 12

Which of the following is an effective means of countering social loafing?

Accepted Answer

A)  increase the rewards the group is given if it succeeds 
B)  increase the amount by which the group's progress is monitored 
C)  ensure that individual contributions to the group's outcome are identified 
D)  increase the size of the group 
E)  increase the group's work load

Question 13

Patricia needs as many creative ideas as she can get for the new advertising campaign, and her small agency doesn't have a lot of money for high-tech meeting facilities. Given the information provided, which meeting technique will provide the highest number of quality ideas?

Accepted Answer

A)  interacting groups 
B)  brainstorming 
C)  nominal group technique 
D)  electronic meeting 
E)  social interaction

Question 14

Zach is devout and very active in his church. He is also a very dedicated employee. His manager offers him a promotion but the new role will require him to work Sundays. Zach would like the promotion, but realizes that it would force him to miss some church activities. In such a situation, Zach is most likely to experience ________.

Accepted Answer

A)  role conflict 
B)  emotional contagion 
C)  cognitive dissonance 
D)  emotional labor 
E)  self-concordance

Question 15

Which of the following is not a reason why people join groups?

Accepted Answer

A)  to consume fewer hours in decision making 
B)  to fulfill social needs for affiliation 
C)  to feel stronger and have fewer self-doubts 
D)  to achieve something that cannot be individually achieved 
E)  to have increased feelings of worth

Question 16

Joe is the manager of the marketing department of an organization. He is restructuring his department and is creating teams to increase the effectiveness of his department. He recognizes that the size of groups impacts their overall behavior and effectiveness. Joe is forming a fact-finding group. What would be the better group size to gain diverse input?

Accepted Answer

A)  two 
B)  five 
C)  seven 
D)  ten 
E)  over twelve

Question 17

Most likely, what would be the size of the group that is expected to implement a marketing plan?

Accepted Answer

A)  two 
B)  five 
C)  seven 
D)  ten 
E)  over twelve

Question 18

The important groups to which an individual belongs or hopes to belong are known as the ________ groups.

Accepted Answer

A)  conformation 
B)  reference 
C)  status 
D)  power 
E)  appearance

Question 19

Individual decisions are more time consuming than group decisions.

Accepted Answer

A) True 
 B)False

Question 20

The idea of social loafing is most prominent in which country?

Accepted Answer

A)  China 
B)  Israel 
C)  Serbia 
D)  Russia 
E)  Canada

Exam 9: Foundations of Group Behavior

Which one of the following characteristics is not necessarily true about groups?

Tammy, Lisa, Bart, Madaline, and Roberto all work at Frink Electronics. Though they have not been working at the organization for terribly long, they recently went out for a drink after completing the first stage of a project. These five are in which stage of team development?

The phenomenon of ________ describes situations in which group pressures for conformity deter the group from critically appraising unusual, minority, or unpopular views.

High-status group members interrupt others more often than low-status members.

High-status members of groups are often given less freedom to deviate from norms than are other group members.

Which of the following stages of a five-stage group-development model is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership?

You are likely to select nominal group technique over brainstorming because ________.

Your organization has recently started using group decision making. You are most likely to observe that ________.

The chief advantage of the nominal group technique is that it permits the group to meet formally but does not restrict independent thinking, as does the interacting group.

If creativity is important, then individual decision making tends to be more effective than group decision making.

Which of the following is an effective means of countering social loafing?

Patricia needs as many creative ideas as she can get for the new advertising campaign, and her small agency doesn't have a lot of money for high-tech meeting facilities. Given the information provided, which meeting technique will provide the highest number of quality ideas?

Which of the following is not a reason why people join groups?

Most likely, what would be the size of the group that is expected to implement a marketing plan?

The important groups to which an individual belongs or hopes to belong are known as the ________ groups.

Individual decisions are more time consuming than group decisions.

The idea of social loafing is most prominent in which country?