Question 1

Andrew is a software tester. He runs through the same types of programs day after day looking for bugs and reporting them. He is taking night classes on programming. Often, he knows the best solution to many of the bugs, but he is still learning to code. Describe two job characteristics that Andrew is striving to improve, and explain two ways that Andrew's manager can redesign his current job to help him reach his goals.

Accepted Answer

The answer of Andrew is a software tester. He runs...

Question 2

In which of the following variable-pay programs is the pay level based on how many skills employees have or how many jobs they can do?

Accepted Answer

A)  bonuses 
B)  piece-rate pay 
C)  skill-based pay 
D)  gainsharing 
E)  merit-based pay

Question 3

Amalgamated Industries manufactures parts for furniture. Management has decided to change the method of payment to a skill-based pay plan. You are interested in increasing your current compensation and see this as an opportunity. You should expect to earn more if you ________.

Accepted Answer

A)  volunteer for overtime 
B)  increase your production 
C)  cross-train in other jobs 
D)  become a specialist 
E)  improve the quality of your work

Question 4

Which of the following is not one of the methods of enriching jobs based on the job characteristics model?

Accepted Answer

A)  allow flexible work time 
B)  establish client relationships 
C)  open feedback channels 
D)  combine tasks 
E)  expand jobs vertically

Question 5

According to research findings, which of the following is more likely to be motivating for the employees in the long run?

Accepted Answer

A)  commissions 
B)  merit-based pay 
C)  recognition 
D)  bonuses 
E)  stock options

Question 6

What is another term for cross-training?

Accepted Answer

A)  work enrichment 
B)  job sharing 
C)  work enlargement 
D)  job enhancement 
E)  job rotation

Question 7

An arrangement that allows two or more individuals to split a traditional 40-hour-a-week job is called ________.

Accepted Answer

A)  flextime 
B)  job sharing 
C)  job rotation 
D)  telecommuting 
E)  job enrichment

Question 8

Almost every country in Western Europe requires companies to practice ________, called "the most widely legislated form of employee involvement around the world."

Accepted Answer

A)  participative management 
B)  corporate restructuring 
C)  representative participation 
D)  management by objectives 
E)  organizational reengineering

Question 9

The job characteristics model describes any job in terms of five core job dimensions and these five dimensions are skill variety, task significance, autonomy, reward, and feedback.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following statements is true regarding gainsharing?

Accepted Answer

A)  Gainsharing focuses on productivity gains rather than profits. 
B)  Gainsharing involves paying employees based on the number of new skills acquired by them in a specific time period. 
C)  Gainsharing does not distribute profits, only gains in profits. 
D)  Employees working under gainsharing plans have a greater feeling of psychological ownership. 
E)  Gain sharing encourages social loafing.

Question 11

Theory Y ________.

Accepted Answer

A)  advocates job sharing 
B)  if implemented, reduces intrinsic employee motivation 
C)  encourages telecommuting 
D)  encourages fixed pay structure 
E)  is consistent with participative management

Question 12

CEOs are less likely to manipulate firm earnings reports to make themselves look good in the short run when they don't have an ownership share.

Accepted Answer

A) True 
 B)False

Question 13

What is representative participation? Discuss its influence on workers.

Accepted Answer

The answer of What is representative participation? Discuss its influence...

Question 14

With reference to the job characteristics model, which of the following defines task identity?

Accepted Answer

A)  the degree to which a job requires completion of a whole and identifiable piece of work 
B)  the degree to which work activities generates direct and clear information about performance 
C)  the degree to which a job provides the worker freedom in scheduling and procedure 
D)  the degree to which a job has an impact on the lives or work of other people 
E)  the degree to which a job requires a variety of different activities

Question 15

Which of the following statements is true regarding employee recognition?

Accepted Answer

A)  Employee recognition is an extrinsic reward. 
B)  Critics argue that employee recognition programs are highly susceptible to political manipulation by management. 
C)  Employee recognition programs are expensive. 
D)  Nonfinancial incentives such as recognition are more motivating in the short term but in the long run financial incentives are more motivating. 
E)  Employee stock option is a more powerful workplace motivator than recognition.

Question 16

A skill-based pay plan is also called a ________ pay plan.

Accepted Answer

A)  piece-rate 
B)  profit sharing 
C)  merit-based 
D)  knowledge-based 
E)  commission-based

Question 17

Job sharing expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.

Accepted Answer

A) True 
 B)False

Question 18

Janice and Shunil are both senior software analysts. They have worked together on projects for six years and get along great. Janice is pregnant and anticipating the arrival of her first child and she is not willing to work full time. Shunil would like to experiment with opening his own business as a home media installation consultant, and does not want to continue to work full time. They both need some income. Which of the following alternative job structures would be best for Janice and Shunil?

Accepted Answer

A)  job enlargement 
B)  telecommuting 
C)  job rotation 
D)  job sharing 
E)  job enrichment

Question 19

What is an advantage of bonuses over a merit-based pay plan?

Accepted Answer

A)  Employees don't view bonuses as a part of their salary. 
B)  Bonuses improve flexibility of the workforce. 
C)  Bonuses are paid based on a formula. 
D)  Bonuses improve performance of the group as a whole. 
E)  Employees are rewarded for recent performance.

Question 20

Shawna works as a sales agent at a local big box electronics retailer in the camera department. Though she has been successful in her position, she has grown a bit tired and is suffering from overroutinization. Which of the following would be the best opportunity for job rotation for Shawna?

Accepted Answer

A)  moving to sales in the computer department 
B)  moving to customer service 
C)  moving to human resources 
D)  moving to assistant manager 
E)  moving to a new store

Exam 8: Motivation: From Concepts to Applications

In which of the following variable-pay programs is the pay level based on how many skills employees have or how many jobs they can do?

Amalgamated Industries manufactures parts for furniture. Management has decided to change the method of payment to a skill-based pay plan. You are interested in increasing your current compensation and see this as an opportunity. You should expect to earn more if you ________.

Which of the following is not one of the methods of enriching jobs based on the job characteristics model?

According to research findings, which of the following is more likely to be motivating for the employees in the long run?

What is another term for cross-training?

An arrangement that allows two or more individuals to split a traditional 40-hour-a-week job is called ________.

Almost every country in Western Europe requires companies to practice ________, called "the most widely legislated form of employee involvement around the world."

The job characteristics model describes any job in terms of five core job dimensions and these five dimensions are skill variety, task significance, autonomy, reward, and feedback.

Which of the following statements is true regarding gainsharing?

Theory Y ________.

CEOs are less likely to manipulate firm earnings reports to make themselves look good in the short run when they don't have an ownership share.

What is representative participation? Discuss its influence on workers.

With reference to the job characteristics model, which of the following defines task identity?

Which of the following statements is true regarding employee recognition?

A skill-based pay plan is also called a ________ pay plan.

Job sharing expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.

What is an advantage of bonuses over a merit-based pay plan?

Shawna works as a sales agent at a local big box electronics retailer in the camera department. Though she has been successful in her position, she has grown a bit tired and is suffering from overroutinization. Which of the following would be the best opportunity for job rotation for Shawna?