As the Manager of a High Volume Bank, You Are

Multiple Choice

As the manager of a high volume bank, you are faced daily with customers who are in a hurry and need decidedly speedy service from the window tellers. Which of the following would most likely cause your employees to offer the customers the service they want while also keeping your employees satisfied with their roles?

A) pay them more
B) seek input from the tellers on how to improve their job
C) offer them flex time
D) bring donuts for the break room
E) let the tellers manage themselves