Karla, an Accounts Receivable Manager, Receives a Report from a Team

Multiple Choice

Karla, an accounts receivable manager, receives a report from a team that she asked to investigate the latest accounts receivable techniques and software. She is disappointed when she reads it because the team has not done enough research and the report's recommendations are confusing and not supported by details or explanations. She considers responding with the following comments, but then decides that only one would be constructive. Which comment is the best example of constructive criticism?

A) You should always pay more attention to detail.
B) You and your team did a great job.Congratulations.
C) I don't understand a thing about this report.Learn to write better.
D) Next time, we'll need to explain the effects better before we provide recommendations.