Question 1

Which of the following statements is true regarding employee recognition?

Accepted Answer

A)  Employee recognition is an extrinsic reward. 
B)  Critics argue that employee recognition programs are highly susceptible to political manipulation by management. 
C)  Employee recognition programs are expensive. 
D)  Nonfinancial incentives such as recognition are more motivating in the short term but in the long run financial incentives are more motivating. 
E)  Employee stock option is more powerful workplace motivator than recognition.

Question 2

Beyond redesigning the nature of the work itself and involving employees in decisions, another approach to making the work environment more motivating is to alter work arrangements. Which of the following is designed to give an employee greater control of their schedule?

Accepted Answer

A)  flex time 
B)  job centralization 
C)  job rotation 
D)  job enlargement 
E)  job enrichment

Question 3

Which of the following statements is true regarding a merit-based pay plan?

Accepted Answer

A)  It bases pay levels on how many skills employees have or how many jobs they can do. 
B)  It is also called competency-based pay plan. 
C)  Unions typically resist merit-based pay plan. 
D)  It distributes compensation based on established formula designed around a company's profitability. 
E)  A typical merit-based pay plan provides no base salary and pays the employee only for what he or she produces.

Question 4

As a manager, you like the plan because it ________.

Accepted Answer

A)  reduces the stress experienced by the employees on the job 
B)  increases workforce flexibility 
C)  decreases social loafing 
D)  decreases payroll costs 
E)  decreases employee turnover

Question 5

Which of the following is an example of a piece-rate plan?

Accepted Answer

A)  $20 for each hour of work 
B)  $2 for each unit produced 
C)  productivity bonus 
D)  commission 
E)  paying employees based on number of skills

Question 6

The job characteristics model describes any job in terms of five core job dimensions. Feedback is one of these five dimensions and it represents the degree to which carrying out work activities generates direct and clear information about your own performance.

Accepted Answer

A) True 
 B)False

Question 7

What is the main strength of job rotation?

Accepted Answer

A)  It eliminates management involvement. 
B)  It increases motivation. 
C)  It increases productivity. 
D)  It decreases training costs. 
E)  It decreases supervisor work load.

Question 8

The job characteristics model describes any job in terms of five core job dimensions and these five dimensions are skill variety, task significance, autonomy, reward, and feedback.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following terms best describes employees who sit on a company's board of directors and represent the interests of the firm's employees?

Accepted Answer

A)  board representatives 
B)  works councils 
C)  quality circles 
D)  union representatives 
E)  board leaders

Question 10

A ________ pay plan pays for individual performance based on performance appraisal ratings.

Accepted Answer

A)  piece-rate 
B)  merit-based 
C)  skill-based 
D)  profit sharing 
E)  competency-based

Question 11

An advantage of the ________ plan is that benefits accrue to groups of workers, high-performing workers pressure weaker performers to work harder, improving performance for the group as a whole.

Accepted Answer

A)  merit-based pay 
B)  gainsharing 
C)  skill-based pay 
D)  piece-rate pay 
E)  profit sharing

Question 12

An arrangement that allows two or more individuals to split a traditional 40-hour-a-week job is called ________.

Accepted Answer

A)  flex time 
B)  job sharing 
C)  job rotation 
D)  telecommuting 
E)  job enrichment

Question 13

Job rotation allows two or more individuals to split a traditional 40-hour-a-week job.

Accepted Answer

A) True 
 B)False

Question 14

Discuss advantages and disadvantages of flextime.

Accepted Answer

The answer of Discuss advantages and disadvantages of flextime....

Question 15

Some research suggests nonfinancial incentives may be more motivating in the short term, but in the long run financial incentives are more motivating.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following statements is true regarding participative management?

Accepted Answer

A)  Participative management typically has only a modest influence on variables such as employee productivity and motivation. 
B)  The two most common forms are works councils and board representatives. 
C)  It is called "the most widely legislated form of employee involvement around the world". 
D)  Research evidence on participative management indicates that it is a sure means for improving employee performance. 
E)  Participative management involves few representatives of workers siting on the company's board of directors.

Question 17

Evaluate the variable-pay programs in terms of their impact on motivation and productivity.

Accepted Answer

The answer of Evaluate the variable-pay programs in terms of...

Question 18

Participative management is a method of management where ________.

Accepted Answer

A)  representatives of workers form work councils and these councils must be consulted when management makes decisions about employees. 
B)  few representatives of workers sit on a company's board of directors 
C)  subordinates share a significant degree of decision-making power with their immediate superiors 
D)  low-level workers meet occasionally with the CEO to discuss problems within their department 
E)  low-level workers are responsible for making corporate policy decisions

Question 19

________ is a formula-based group incentive plan that uses improvements in group productivity from one period to another to determine the total amount of money allocated.

Accepted Answer

A)  Employee stock ownership plan 
B)  Gainsharing 
C)  Profit sharing 
D)  Piece-rate pay plan 
E)  Merit-based pay plan

Question 20

If one is interested in changing employee attitudes or in improving organizational performance, representative participation would be a good choice.

Accepted Answer

A) True 
 B)False

Exam 7: Motivation: From Concept to Applications

Which of the following statements is true regarding employee recognition?

Beyond redesigning the nature of the work itself and involving employees in decisions, another approach to making the work environment more motivating is to alter work arrangements. Which of the following is designed to give an employee greater control of their schedule?

Which of the following statements is true regarding a merit-based pay plan?

As a manager, you like the plan because it ________.

Which of the following is an example of a piece-rate plan?

The job characteristics model describes any job in terms of five core job dimensions. Feedback is one of these five dimensions and it represents the degree to which carrying out work activities generates direct and clear information about your own performance.

What is the main strength of job rotation?

The job characteristics model describes any job in terms of five core job dimensions and these five dimensions are skill variety, task significance, autonomy, reward, and feedback.

Which of the following terms best describes employees who sit on a company's board of directors and represent the interests of the firm's employees?

A ________ pay plan pays for individual performance based on performance appraisal ratings.

An advantage of the ________ plan is that benefits accrue to groups of workers, high-performing workers pressure weaker performers to work harder, improving performance for the group as a whole.

An arrangement that allows two or more individuals to split a traditional 40-hour-a-week job is called ________.

Job rotation allows two or more individuals to split a traditional 40-hour-a-week job.

Discuss advantages and disadvantages of flextime.

Some research suggests nonfinancial incentives may be more motivating in the short term, but in the long run financial incentives are more motivating.

Which of the following statements is true regarding participative management?

Evaluate the variable-pay programs in terms of their impact on motivation and productivity.

Participative management is a method of management where ________.

________ is a formula-based group incentive plan that uses improvements in group productivity from one period to another to determine the total amount of money allocated.

If one is interested in changing employee attitudes or in improving organizational performance, representative participation would be a good choice.