Question 1

Warehousing and packaging are the two areas in logistics systems where most energy costs occur.

Accepted Answer

A) True 
 B)False

Question 2

What controls,of the types discussed in this chapter,might have been used by Red Spot Markets to reduce or eliminate the problems discussed in the case?

Accepted Answer

The answer of What controls,of the types discussed in this...

Question 3

A primary advantage of ____ logistics is its relative efficiency,whereas a primary advantage of ____ logistics is its customer responsiveness.

Accepted Answer

A) unified; fragmented 
B) unified; decentralized 
C) fragmented; centralized 
D) centralized; decentralized

Question 4

One of the most effective methods of protecting goods from theft or pilferage is to keep them moving through the system.

Accepted Answer

A) True 
 B)False

Question 5

A ____ logistics organization implies that the corporation maintains a single logistics department that administers the related activities for the entire company from the home office.

Accepted Answer

A) hierarchical 
B) unified 
C) centralized 
D) command-and-control

Question 6

All of the following are potential benefits to the Customs Trade Partnership Against Terrorism except:

Accepted Answer

A) lower costs 
B) fewer security inspections 
C) reduction in cargo theft 
D) faster processing time through Customs 
E) all of the above are potential benefits

Question 7

How should Fosdick respond to the immediate situation?

Accepted Answer

The answer of How should Fosdick respond to the immediate...

Question 8

The organization of logistics activities within a firm depends on a number of factors,including the number and location of customers and an organization's size.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is a way to improve to productivity?

Accepted Answer

A) increase the amount of input while holding output constant 
B) decrease the amount of output while holding input constant 
C) increase input while at the same time decreasing output 
D) increase output while holding input constant

Question 10

The two areas in logistics systems where most energy costs occur are ____ and ____.

Accepted Answer

A) customer service; warehousing 
B) packaging; transportation 
C) materials handling; packaging 
D) warehousing; transportation

Question 11

Pilferage refers to stolen goods valued at more than $1,000.

Accepted Answer

A) True 
 B)False

Question 12

Customs and Border Protection is responsible for securing U.S.borders to protect the American people and the U.S.economy.

Accepted Answer

A) True 
 B)False

Question 13

Wireless communications,global positioning systems,and graphical information systems offer tremendous opportunities to improve driver productivity.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is not one of the three critical factors associated with the process of managing returned goods?

Accepted Answer

A) why products are returned 
B) how many products are returned 
C) whether returned goods should be managed internally or outsourced to a third party 
D) how to optimize reverse logistics

Question 15

One problem with a ____ logistics structure is that because logistics activities are scattered throughout the firm,they likely remain subservient to the objectives of the department in which they are housed.

Accepted Answer

A) fragmented 
B) matrix 
C) decentralized 
D) hierarchical

Question 16

Productivity improvement efforts in logistics are often directed towards ____.

Accepted Answer

A) reducing input while increasing output 
B) reducing input while holding output constant 
C) increasing output while holding input constant 
D) increasing output by a greater percentage than inputs are increased

Question 17

A matrix organizational design can be very responsive to customer requirements.

Accepted Answer

A) True 
 B)False

Question 18

The odometer is a recording instrument that produces a continuous,timed record of the truck,its speed,and its engine speed.

Accepted Answer

A) True 
 B)False

Question 19

In a ____ logistics structure,multiple logistics activities are combined into,and managed as,a single department.

Accepted Answer

A) hierarchical 
B) centralized 
C) matrix 
D) unified

Question 20

The postponement of product assembly and labeling until exact customer requirements are known is an example of responsiveness.

Accepted Answer

A) True 
 B)False

Exam 4: Organizational and Mangerial Issues in Logistics

Warehousing and packaging are the two areas in logistics systems where most energy costs occur.

What controls,of the types discussed in this chapter,might have been used by Red Spot Markets to reduce or eliminate the problems discussed in the case?

A primary advantage of logistics is its relative efficiency,whereas a primary advantage of logistics is its customer responsiveness.

One of the most effective methods of protecting goods from theft or pilferage is to keep them moving through the system.

A ____ logistics organization implies that the corporation maintains a single logistics department that administers the related activities for the entire company from the home office.

All of the following are potential benefits to the Customs Trade Partnership Against Terrorism except:

How should Fosdick respond to the immediate situation?

The organization of logistics activities within a firm depends on a number of factors,including the number and location of customers and an organization's size.

Which of the following is a way to improve to productivity?

The two areas in logistics systems where most energy costs occur are and .

Pilferage refers to stolen goods valued at more than $1,000.

Customs and Border Protection is responsible for securing U.S.borders to protect the American people and the U.S.economy.

Wireless communications,global positioning systems,and graphical information systems offer tremendous opportunities to improve driver productivity.

Which of the following is not one of the three critical factors associated with the process of managing returned goods?

One problem with a ____ logistics structure is that because logistics activities are scattered throughout the firm,they likely remain subservient to the objectives of the department in which they are housed.

Productivity improvement efforts in logistics are often directed towards ____.

A matrix organizational design can be very responsive to customer requirements.

The odometer is a recording instrument that produces a continuous,timed record of the truck,its speed,and its engine speed.

In a ____ logistics structure,multiple logistics activities are combined into,and managed as,a single department.

The postponement of product assembly and labeling until exact customer requirements are known is an example of responsiveness.