Question 1

MediaTxt Corp.is an organization that follows the process of progressive discipline.The organization communicates with Leila,an employee,about unacceptable behavior and responds to a series of her offenses.Which of the following would be the step that immediately precedes a threat of temporary suspension?

Accepted Answer

A)  a letter informing about her demotion 
B)  an unofficial spoken warning 
C)  an official written warning 
D)  a termination letter 
E)  a letter informing Leila about her transfer

Question 2

Discuss the following approaches to discipline: hot-stove rule and progressive discipline.

Accepted Answer

The answer of Discuss the following approaches to discipline: hot-stove...

Question 3

Rashid was an employee at a chemical company called HCD Inc.He noticed that several of the security personnel at HCD allowed tankers to be filled over the legal limit with highly inflammable gases.Rashid gathered ample evidence of such instances and presented it to senior management.A few months later,the company had not acted,and Rashid contacted the Occupational Safety and Health Administration.Less than a week later,the company fired Rashid.Assuming that Rashid had not had disciplinary issues and wanted to file a claim alleging he was wrongfully discharged,what would be the strongest basis for his claim?

Accepted Answer

A)  He was disciplined for doing what the law requires. 
B)  He was disciplined for violating public policy. 
C)  His dismissal was a result of racial discrimination. 
D)  His dismissal violated his privacy. 
E)  The company did not provide proper notification of the layoff.

Question 4

To help employees manage role conflict,employers have sought a number of family-friendly policies.

Accepted Answer

A) True 
 B)False

Question 5

A disciplinary action meets the standards of outcome fairness if the manager explains to the employee how the action is procedurally just,treats the employee with dignity and respect,and empathizes with the employee's feelings.

Accepted Answer

A) True 
 B)False

Question 6

Brandon,an employee of EduTech Corp. ,demonstrates a series of unacceptable behaviors.Marian,his manager,wants to refer Brandon to the company's employee assistance program.Which of the following situations would call for such a referral?

Accepted Answer

A)  Marian has reason to believe Brandon's behavior problems are related to alcohol abuse. 
B)  EduTech Corp.wants managers to use only the simplest,most direct,and least expensive way to settle behavior problems. 
C)  Marian wants an experienced and retired judge to resolve Brandon's situation. 
D)  Marian and Brandon agree that a neutral party from outside the organization should hear this case. 
E)  Brandon wants a panel of his peers to hear Marian's complaint.

Question 7

People's perception of _____ is their judgment that impartial methods were used to determine the consequences an employee obtains.

Accepted Answer

A)  interactional justice 
B)  expatriation 
C)  outcome fairness 
D)  procedural justice 
E)  progressive discipline

Question 8

When in situations they dislike,employees with positive core self-evaluation tend to

Accepted Answer

A)  experience high job dissatisfaction. 
B)  blame other people for their problems. 
C)  seek change in socially acceptable ways. 
D)  act aggressively toward others. 
E)  experience feelings of anger,guilt,and nervousness more than others.

Question 9

Job involvement is a judgment that the organization carried out its actions in a way that took the employee's feelings into account.

Accepted Answer

A) True 
 B)False

Question 10

When employees initiate a turnover,when the organization would prefer to keep them,it is called _____ turnover.

Accepted Answer

A)  dysfunctional 
B)  involuntary 
C)  retentive 
D)  external 
E)  voluntary

Question 11

In the role analysis technique,the people who directly interact with the person who is filling a new role are referred to as the person's

Accepted Answer

A)  role occupants. 
B)  role managers. 
C)  role set. 
D)  role sitters. 
E)  benchmarkers.

Question 12

Conducting personal business online during work hours is called

Accepted Answer

A)  cybersquatting. 
B)  cyberbullying. 
C)  cyberdefamation. 
D)  cyberstalking. 
E)  cyberslacking.

Question 13

_____ is a pleasant feeling resulting from the perception that one's job fulfills or allows for the fulfillment of one's important job values.

Accepted Answer

A)  Employee engagement 
B)  Fair representation 
C)  Job complexity 
D)  Social support 
E)  Job satisfaction

Question 14

The aspects of a task-namely the complexity of the task,the degree of physical strain and exertion required,and the value an employee places on the task-have particular significance when they are viewed as linked to _____.

Accepted Answer

A)  brand alignment 
B)  job dissatisfaction 
C)  promotional marketing 
D)  sole arbitrations 
E)  mediations

Question 15

More than 40% of the employees at Valley Corp.lost their jobs during a recent recession.The human resource department of Valley Corp.would term this as _____.

Accepted Answer

A)  role ambiguity 
B)  voluntary turnover 
C)  role conflict 
D)  involuntary turnover 
E)  role overload

Exam 11: Separating and Retaining Employees

Discuss the following approaches to discipline: hot-stove rule and progressive discipline.

To help employees manage role conflict,employers have sought a number of family-friendly policies.

A disciplinary action meets the standards of outcome fairness if the manager explains to the employee how the action is procedurally just,treats the employee with dignity and respect,and empathizes with the employee's feelings.

Brandon,an employee of EduTech Corp. ,demonstrates a series of unacceptable behaviors.Marian,his manager,wants to refer Brandon to the company's employee assistance program.Which of the following situations would call for such a referral?

People's perception of _____ is their judgment that impartial methods were used to determine the consequences an employee obtains.

When in situations they dislike,employees with positive core self-evaluation tend to

Job involvement is a judgment that the organization carried out its actions in a way that took the employee's feelings into account.

When employees initiate a turnover,when the organization would prefer to keep them,it is called _____ turnover.

In the role analysis technique,the people who directly interact with the person who is filling a new role are referred to as the person's

Conducting personal business online during work hours is called

_____ is a pleasant feeling resulting from the perception that one's job fulfills or allows for the fulfillment of one's important job values.

The aspects of a task-namely the complexity of the task,the degree of physical strain and exertion required,and the value an employee places on the task-have particular significance when they are viewed as linked to _____.

More than 40% of the employees at Valley Corp.lost their jobs during a recent recession.The human resource department of Valley Corp.would term this as _____.