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Best Value Hardware Stores, a National Chain, Has Established Strict

Question 59

Multiple Choice

Best Value Hardware Stores, a national chain, has established strict policies about the conditions under which a customer can return merchandise. These policies are an example of: __________.


A) ​customer service
B) ​an operational system
C) ​a business rule
D) ​a business rule management system

Correct Answer:

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