Multiple Choice
Which of the following is not a suggestion of a means of focusing on the customer?
A) Seeing the customer's point of view.
B) Get total commitment to superior customer service from everyone in the organization.
C) Carefully select and train everyone who will deal with the customer.
D) Actually, all of the above are suggested as a means of focusing on the customer.
Correct Answer:
Verified
Correct Answer:
Verified
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