Multiple Choice
The total quality management (TQM) concept ________.
A) strives to achieve quality not just in the product or service itself, but in every aspect of the business and its relationship with the customer
B) relies on quality inspections through an army of quality control inspectors
C) focuses on reducing the time it takes to fulfill a customer's request for a product
D) None of the above
Correct Answer:
Verified
Correct Answer:
Verified
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