Multiple Choice
Calculate the defects per million opportunities (DPMO) given the following:
Blake,owner of Blakester's T-shirt Shoppe,keeps track of customer complaints.For each T-shirt sold,there are four possible complaints: T-shirt shrinks,poor quality,design wears off,and doesn't fit right.Each week,Blake calculates the rate of T-shirt "defects" per total T-shirts sold,and then uses this information to determine his company's DPMO.During the past week,his company sold 1200 T-shirts.His company received 22 customer shrinkage complaints,16 poor quality complaints,12 design wears off complaints,8 doesn't fit right complaints.
Calculate his firm's DPMO.
A) 69,600
B) 0.193
C) 5.8 x 10−6
D) 12,083
Correct Answer:

Verified
Correct Answer:
Verified
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