True/False
A service is said to possess a high degree of divergence when it has many steps in its service blueprint.
Correct Answer:

Verified
Correct Answer:
Verified
Q30: During a recent meeting of the service
Q31: How do service complexity and divergence influence
Q32: Which,if any,of the following is NOT a
Q33: COMPLETION QUESTIONS<br>Service Script,Customer's<br>Service Blueprint<br>Internet<br>Customization,Divergence<br>Supplementing<br>Complexity<br>Customization<br>Script<br>Augmented,Expected<br>-_ provides a tool
Q34: A service exists only during its enactment
Q36: Unlike brick-and-mortar service providers,the planning and producing
Q37: All of the statements about supplemental service
Q38: COMPLETION QUESTIONS<br>Service Script,Customer's<br>Service Blueprint<br>Internet<br>Customization,Divergence<br>Supplementing<br>Complexity<br>Customization<br>Script<br>Augmented,Expected<br>-_ is a chronologically
Q39: Service products that can be classified as
Q40: COMPLETION QUESTIONS<br>Service Script,Customer's<br>Service Blueprint<br>Internet<br>Customization,Divergence<br>Supplementing<br>Complexity<br>Customization<br>Script<br>Augmented,Expected<br>-_ an organization's basic